Frequently Asked Questions

What is the Bella Soul Box?

Imagine getting a box of Reiki healing every month full of surprises for personal growth and guidance for your spiritual journey. You will receive 4 to 6 items related to a theme that will feed your soul with inspiration and tools for spiritual practices. Contents are intuitively selected from an ever-changing mix of healing crystals, spiritual bath products, oils, incense, smudge, alter items, candles, and more...plus an affirmation card drawn just for YOU for guidance and insight.

What is the Crystal of the Month Box?

Wouldn’t you love to receive a beautiful Healing Crystal delivered to your door each month?
Imagine the thrill of opening your package and finding out which beautiful healing crystals you have received this month.

When will my box ship?

All orders will ship on/by the 4th of the following month. 

When will I be charged for my subscription?

You will be charged for your first box when you place your subscription order. For the months following, your credit/debit card will be charged on the 11th of the following months. When you subscribe on a 3 or 6 month basis, you’ll pay for your full subscription up-front and won’t see any monthly charges.

When will my subscription renew?

All of our subscriptions auto renew on the 11th of the month. If you selected the 3 or 6 month plan, your subscription will be auto renewed during the month of your last prepaid box.

What if I want to put my subscription on hold or cancel it?

If for any reason you no longer want to receive your subscription boxes or for whatever reason need to put it on hold you would need to cancel your subscription before the 11th of the upcoming month.

Do you ship internationally? 

Yes, however free shipping is only available in the US. International shipping rates will apply. 

Can I customize my Bella Soul Box or Crystal Box? 

No. Your Bella Soul Box and Crystal Box has been intuitively constructed for the collective consciousness of all members. If you want to customize your crystals, please check out The Healing Crystal Shop.

How do you use these things? 

Good news! Each month we include a guide with a description for all of the items included in your Bella Soul Box and Crystal Box as well as advice on how to utilize your box full of goodies.

Return Policy 

Exchanges only on damaged merchandise within 14 days of shipped date. Please submit a picture of the damaged or defective item to: support@bellasoulbox.com

DISCLAIMER: Crystal Healing is a complementary, spiritual healing technique; it has been used for decades by various cultures and our ancestors. However, the information that Bella Soul shares is not intended to be a prescription or replace any medical care or replacement.

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